Privacy Policy

1. Introduction

SendWizz ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Financial Data: We do not store your full credit card details. All payment processing is handled by secure, PCI-compliant third-party payment gateways (such as Stripe, Razorpay, or similar providers).
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
• Service Data: includes your WhatsApp instance connection data, session tokens, and metadata related to your usage of our API.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing our WhatsApp API service).
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• To manage payments, fees, and charges.
• To notify you about changes to our terms or privacy policy.

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Specifically, we share necessary data with payment gateways to process your subscription fees securely.

5. WhatsApp Messaging Data

As a provider of WhatsApp automation tools, we process messages, contact lists, and multimedia files on your behalf. We act as a data processor for this information. We do not use your contact lists or message content for our own marketing purposes, and this data is kept strictly confidential and secure.

6. Your Data Rights

Depending on your location, you may have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of these rights, please contact us.